Obtaining your subsidy certificate in Geneva


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Request my subsidy certificate via e-demarches

You live in the canton of Geneva and can no longer find your subsidy certificate? Go to your e-demarches account to download your attestation online.
If you don't have an e-démarches account, register directly online www.ge.ch
An advisor can also guide you through creating your e-démarches account. A switchboard is at your disposal:
Subsidies telephone permanence
Monday to Friday: 9:00-11:30
General telephone permanence
Monday to Friday: 9:00-11:30 and 13:30-16:00

Request my subsidy certificate by post

If you don't have an e-démarches account, you can request a copy of your subsidy certificate by post from the SAM (Service de l'Assurance Maladie). Please note that you will be charged CHF 20 for this.

What are the steps involved in requesting my attestation by post?

  • 1. Send a written request to:

    Service de l'assurance-maladie

    Route de Frontenex, 62

    1207 Genève
  • 2. A payment slip will be sent to you, mentioning my CHF 20 to pay (or CHF 50 for a family)
  • 3. Once proof of payment has been received, you will receive the requested certificate at your home address.
Alexis Milon
Updated on: 01.02.2024Written by Alexis MilonHead of health insurance department at Comparea.
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Frequently Asked Questions

Subsidies telephone hotline
Opening hours : Monday to Friday : 9:00-11:30 a.m.