Terms of use

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Definitions

Customer: any professional, capable natural person or legal entity, who visits the Site that is the subject of these general terms and conditions.

Provisions and Services: provides Customers with:
Content: All elements constituting the information present on the Site, in particular texts - images - videos.
Customer Information: Hereinafter referred to as "Information (s)" which correspond to all personal data that may be held by for the management of your account, customer relationship management and for analysis and statistical purposes.
User: Internet user connecting to, using the aforementioned site.
Personal information: Information that allows, in any form whatsoever, directly or not, the identification of the natural persons to whom it applies.

1. Presentation of the website.

Owner : EMG SA - Société anonyme with headquarters : Chemin des Papillons, 4 1216 Cointrin

Responsible : Valentin C. - contact@comparea.ch - (+41) 022 566 16 49

The responsible is a natural person.

Webmaster : Valentin C. - contact@comparea.ch - (+41) 022 566 16 49

Host (Home/site pages) : PlanetHoster - 4416 Rue Louis-B.-Mayer QC H7P 0G1 Laval, Canada +41 31 528 01 41

Hoster (Insurance comparators) : Vercel Inc. San Francisco, U.S. - https://vercel.com/contact

Data Protection Officer : Valentin C. - contact@comparea.ch - (+41) 022 566 16 49

2. General terms of use of the site and services offered.

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Customer may not in any way reuse, transfer or exploit for its own account all or part of the Site's elements or works.
Use of the site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, so users of the site are advised to consult them regularly.
This website is normally accessible to users at all times. However, may decide to interrupt the site for technical maintenance, in which case will endeavor to inform users of the dates and times of the intervention in advance. The website is regularly updated by responsable. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to become familiar with them.

3. Description of services provided.

The purpose of the website is to provide information concerning all of the company's activities. strives to provide information on the website that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or shortcomings in updating, whether caused by itself or by the third-party partners that provide it with this information.
All information provided on the website is given for information purposes only, and is subject to change. Furthermore, the information on the site is not exhaustive. It is subject to modifications having been made since it was put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for any material damage related to the use of the site. In addition, the user of the site undertakes to access the site using recent hardware, free of viruses and with a last-generation updated browser The site is hosted by the service provider Vercel Inc. located in San Francisco, U.S.
The aim is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 Hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods of time, in particular for the purposes of maintenance, improvement of its infrastructures, failure of its infrastructures or if the Provisions and Services generate traffic deemed to be abnormal.
and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment linked in particular to network congestion preventing access to the server.

5. Intellectual property and infringement.

owns the intellectual property rights and holds the usage rights to all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of : .
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted.

6. Limitations of liability.

acts as publisher of the site. is responsible for the quality and truthfulness of the Content it publishes.
cannot be held liable for any direct or indirect damage caused to the user's equipment, when accessing the website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
cannot be held liable for indirect damages (such as loss of business or loss of opportunity) resulting from the use of the website. Interactive areas (possibility to ask questions in the contact area) are available to users. reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular provisions relating to data protection. Where applicable, also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

7. Management of personal data.

7.1 Persons responsible for the collection of personal data

For Personal Data collected as part of the creation of the User's personal account and browsing on the Site, the person responsible for processing Personal Data is: EMG SA. is represented by Lucas ESTRELLA, its legal representative
As the party responsible for processing the data it collects, undertakes to comply with the framework of the legal provisions in force. In particular, it is the Customer's responsibility to establish the purposes of its data processing, to provide its prospects and customers, starting with the collection of their consents, with complete information on the processing of their personal data and to maintain a register of processing that complies with reality. Whenever processes Personal Data, takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which processes it.

7.2 Purpose of data collected

is likely to process all or part of the data:
  • to enable browsing on the Site and the management and traceability of services and services ordered by the user: connection and Site usage data, invoicing, order history, etc.
  • to prevent and combat computer fraud (spamming, hacking...): computer hardware used for browsing, IP address, password (hashed)
  • to improve browsing on the Site: connection and usage data
  • to conduct optional satisfaction surveys on : email address
  • to conduct communication campaigns (sms, email): phone number, email address
does not market your personal data, which is therefore only used out of necessity or for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

As soon as becomes aware of the death of a User and in the absence of instructions from the User, undertakes to destroy the User's data, unless its retention proves necessary for evidential purposes or to meet a legal obligation.
If the User wishes to know how uses its Personal Data, ask to rectify it or object to its processing, the User may contact in writing at the following address:
EMG SA - DPO, Valentin C.

Chemin des Papillons, 4 1216 Cointrin.
In this case, the User must indicate the Personal Data he/she would like to correct, update or delete, identifying himself/herself precisely with a copy of an identity document (ID card or passport).

7.4 Non-disclosure of personal data

refrains from processing, hosting or transferring Information collected on its Customers to a country located outside the European Union or recognized as "non-adequate" by the European Commission without first informing the Customer. For all that, remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees.
undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Customer's Information is brought to the attention of , the latter shall as soon as possible inform the Customer and communicate the corrective measures taken. Furthermore does not collect any "sensitive data".
The User's Personal Data may be processed by subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes recalled above, the main persons likely to have access to Users' data are mainly our customer service agents.

8. Incident notification

No matter how hard we try, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. Should we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their account, and to providing them with all the necessary information to help them meet their own regulatory reporting obligations.
No personal information of the user of the site is published without the user's knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the assumption of the repurchase of and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in turn held of the same obligation of conservation and modification of the data with respect to the user of the site .

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, uses networks protected by standard devices such as by firewall, pseudonymization, encryption and password.
When processing Personal Data, takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links "cookies" and internet tags ("tags")

The site contains a number of hypertext links to other sites, set up with the authorization of . However, has no way of verifying the content of the sites thus visited, and consequently assumes no liability in this respect.
Unless you decide to disable cookies, you accept that the site may use them. You may deactivate these cookies at any time and free of charge from the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.

9.1 "COOKIES"

A "cookie" is a small information file sent to the User's browser and stored within the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies are in no way likely to damage the User's terminal.
is likely to process the User's information concerning his/her visit to the Site, such as pages consulted, searches performed. This information enables to improve the content of the Site, the User's navigation.
Cookies facilitate browsing and/or the provision of services offered by the Site, and the User may configure his or her browser to allow him or her to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or depending on their sender. The User may also configure his/her browser software so that acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be recorded in his/her terminal. informs the User that, in this case, it is possible that not all the functionalities of his browser software will be available.
If the User refuses the storage of Cookies in his terminal or browser, or if the User deletes those stored there, the User is informed that his browsing and experience on the Site may be limited. This could also be the case when or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, declines all responsibility for the consequences linked to the degraded operation of the Site and any services offered by , resulting from (i) the refusal of Cookies by the User (ii) the impossibility for to record or consult the Cookies necessary for their operation due to the User's choice. To manage Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will show how the User can modify his or her wishes with regard to Cookies.
At any time, the User can make the choice to express and modify his/her wishes regarding Cookies. may also use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or mobile application, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, cell phone).
These types of cookies are deposited on your terminals only if you consent to them, by continuing your browsing on 's Website or mobile application. At any time, however, the User may revoke his or her consent to depositing this type of cookie.

Article 9.2. INTERNET TAGS

may occasionally employ Internet tags (also known as "tags", or action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a specialist web analytics partner that may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.
These tags are placed both in online advertisements enabling Internet users to access the Site, and on the various pages of the Site.
This technology enables to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User's use of this Site.
The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for , and provide other services relating to the use of it and the Internet.

10. Applicable law and attribution of jurisdiction.

Any dispute in connection with the use of the site is subject to Swiss law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Geneva
Alexis Milon
Updated on: 31.01.2024Written by Alexis MilonHead of health insurance department at Comparea.
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