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MedCall Visana phone number

Contact partner: Medi24
Phone number:

What is the MedCall Visana model?

Visana offers the MedCall telemedicine model in basic insurance. In the event of health concerns, the Medi24 telemedicine platform will be your first point of contact. A Medi24 doctor will then advise you on the best solution for your situation. In the event of treatment requiring a visit to a doctor, you will be free to choose the general practitioner or specialist.

What are the advantages of the MedCall Visana model?

  • Minimum 5% discount on your insurance premiums
  • Medical advice by phone 24/7
  • You are free to decide on the next steps in treatment
  • Legal protection for health-related cases included.
Alexis Milon
Updated on: 01.02.2024Written by Alexis MilonHead of health insurance department at Comparea.
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Frequently Asked Questions

If you have a health problem, you can contact the Medi21 platform on available 24/7 for advice or information.